We want you to feel comfortable and welcome in our program! Our goal is to provide the highest quality of care for your child in a family-based environment. Our child care polices and procedures will give you an insight into your child's day at Wittle Monkeys and let you know what we do to provide the highest quality care.
Caring for children is our chosen profession. Children are very special to us and their well-being is our main concern. We truly enjoy talking and playing with each child, and meeting his or her physical and emotional needs. Your child will be loved and treated as a uniquely special person while in our care.
Quality care is promoted through open communication between parent and provider. 
Feel free to contact us to see what kind of day your child is having, to share good news, and the like. Please also share your thoughts with us, whether positive or negative as both are important to us and help us to provide quality care for your child. Information about your child's experiences in child care will be shared with you on a daily basis. Parents of children under the age of three will receive a "My Day" sheet which will include information about he child's eating and sleeping patterns as well as any other important information, if you choose that you want this. Parents of children three and older will be verbally informed about their child's day at pick-up time, and through written notes when necessary. We will be happy to fill out a "My Day" sheet for a child of any age - just ask if you'd like to receive one for your child.
We are always eager to speak with families about their child's daily experiences, growth, and development, or any other topic you may wish to discuss. Although Wittle Monkeys does not hold formally scheduled conferences, information about your child's growth and development will be shared on an on-going basis. If you have special concerns we will be happy to work with you to arrange a convenient time to discuss these issues by phone or in person. Please understand that nap time and evenings will usually be the best time for us to give the uninterrupted attention that your concern deserves. Feel free to request a conference at any time if you have a concern or feel that we need time to talk face to face without interruptions.
All information about children and their families will be kept strictly confidential. If a communicable illness occurs, each family will be told of possible exposure, but not the name of the sick child. Please do not ask us any questions that could be a breach of confidentiality. If you need information about another family, please speak directly with that family.
Entrance Area
The entrance area is an important source of information. The bulletin boards display the center's licensing certificate, the most recent results of the licensing specialist's visit, the current weekly menu and monthly newsletters. Also the white board is important to check everyday. Please take a moment to look around when you drop off or pick up your child.
Hours of Operation
Wittle Monkeys Daycare is open from 6:30a.m. until 5:30 p.m. Monday through Friday. Wittle Monkeys Daycare is closed for the following paid holidays: Please see list on enrollement forms
Open Door
Parents are always welcome at Wittle Monkeys to visit, observe, or to stay and play, unless restricted by a court order. If there is a court order restriction, we will need a copy of the order. Feel free to stop by any time, but be aware that during nap time your child will most likely be sleeping.
Orientation
Starting in a new setting can be an exciting yet scary experience for a young child. Even children who are looking forward to child care may become apprehensive when they realize that you are not going to be there all day. This feeling is a normal reaction. Since children often sense parents' apprehension it is important for both parents and children to be comfortable with the new routine. We will be happy to help you and your child through the orientation period as necessary. Although we do not have a formal trial period, please recognize that it may take 2-3 weeks for your child to fully adjust to his/her new routine.
Professionalism
Although our child care program is home-styled, we strive to be professional in all areas. 
We are licensed in the state of New Hampshire to care for up to twelve children at one time. We follow all licensing rules and regulations and are visited regularly by a state Licensing Specialist to ensure that we continue to meet licensing standards. Our licensing certificate and the results of the latest monitoring visit are posted on the bulletin board. Occasionally there will be a need for a substitute caregiver; at these times Wittle Monkeys Daycare will arrange for a substitute caregiver. This person will be experienced in caring for children, familiar with the policies at Wittle Monkeys Daycare.
Vacation-Provider
Studies have shown that lack of benefits contributes to burn-out and a high rate of turnover in the early childhood education field. In order to ensure that this program remains available to you and your children, Wittle Monkeys will be closed for up to two weeks each year for provider vacation. Parents will be given at least two weeks' notice before vacation is taken. Because we are a professional program with many years of experience, the regular fee will be charged for these weeks.
Volunteers
Parent, grandparent, other family member and family friend volunteers are welcome at Wittle Monkeys. No volunteer will be left alone with children unless he or she has fulfilled the licensing requirements for a substitute caregiver.
Waiting List
A waiting list is maintained and used to fill vacancies. Parents wishing to be placed on the waiting list need to provide information for the waiting list. When an opening becomes available families will be notified in the order that they were put on the waiting list, with priority given to siblings of children already enrolled and those families whose child care schedule most closely fits the available opening. Parents must submit a completed enrollment Intent/Acceptance and the enrollment fee within 24 hours of being notified, or the opening will be offered to the next family on the list.
Policies:
*Standard Sickness Policies apply. Please stay home with your child if your child shows signs of illness or requires the aid of over the counter medication to regulate their body temperature.
* Children will not be admitted with fevers over 101 degrees, severe cough, ear aches, contagious or undiagnosed rashes, diarrhea, vomiting, discharge from eyes or extreme nasal discharge.
* Some illnesses may require a doctor’s note to return to childcare (such as chicken pox).
* If a serious illness develops or your child has been exposed to any contagious illness, please notify me so that I may be aware of it.
* In addition, I have the right to not admit a child whom appears to be too ill to be in my care.
* If your child becomes ill during the day, or in my opinion, your child is too ill to remain in care, I will call you. Parent is expected to immediately pick up your child. If this is not possible, it is the responsibility of the parent to arrange to have an authorized person pickup your child.
* Once your child has been symptom free for 24 hours or he/she has been on antibiotics for a 24-hour period, your child may return to my care.
* Current prescribed medications must bear your child’s name, the physician’s name, the drug store that filled the prescription, prescription number, date of prescription and directions for administering. Over the counter medications (Tylenol, Motrin, cough medication, etc.) can be given provided they are supplied by the parent with written instructions as to directions for administering. These instructions must be supplied on a daily basis.
* Parent will be charged for any days your child does not attend due to illness.